Shipping & Delivery Policy

6. Shipping & Delivery Policy

Last Updated: [01/11/2026]

1. Shipping Availability

Delivery depends on the destination, seller location, product category and logistics availability.

2. Shipping Charges

Charges may vary by seller, destination, order value, package weight/size and logistics arrangement. Applicable charges will be shown before order confirmation.

3. Processing

Sellers are expected to process and dispatch orders within the applicable processing period.

4. Estimated Delivery

Estimated delivery information will be shown where available. Unless expressly guaranteed, an estimated date is not a guaranteed delivery date.

5. Multiple Sellers

Products purchased from different sellers may arrive in separate packages and on different dates.

6. Tracking

Tracking information will be provided where available.

7. Damaged Package

Customers should, (where possible) photograph visibly damaged packages and report product damage under the Return Policy.

8. Incorrect Address

Additional delivery/re-delivery conditions may apply where a customer provides an incorrect or incomplete address, subject to applicable law.

9. Delays

Delays may result from weather, natural events, transport disruption, strikes, government restrictions, courier issues, incorrect addresses, customer unavailability or other circumstances beyond reasonable control.

10. Delivery Confirmation

OTP, signature or another delivery confirmation method may be used where supported by the delivery partner.

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