Grievance Redressal Policy

Herbovera provides a grievance mechanism for customers and sellers.

How to Raise a Complaint

Email: [grievances@herbovera.com]

Phone: [9458122742]

Website/App: Help & Support → Raise Complaint

Please include your name, Order ID where applicable, seller/product details, complaint description and supporting photographs/documents.

A complaint/ticket reference may be provided for tracking. Complaints will be handled in accordance with applicable law and Herbovera's internal process.

This policy does not prevent a consumer from exercising any statutory right or remedy available under applicable law.