Seller Guidelines

1. Provide truthful business and product information.

2. Keep all licences and registrations current.

3. Upload clear and accurate product photographs.

4. Do not make false, misleading or unsupported claims.

5. Do not list counterfeit, prohibited, expired or unsafe products.

6. Maintain proper packaging and labelling.

7. Dispatch the exact quantity and specification ordered.

8. Pack products securely to minimise transit damage.

9. Process orders within the agreed time.

10. Respond promptly to customer and Herbovera support requests.